Important information about cancelling your Tomorrowland Thailand 2026 package booking
All cancellations must be submitted in writing via email to b2b@explera.co.th. Verbal cancellations or cancellations via WhatsApp are not accepted.
Cancellation fees are calculated based on the date we receive your written cancellation request, not the date of your original booking.
Cancellation fees vary based on how far in advance you cancel your booking
Most flexible cancellation window with minimal fees
Cancellation Fee
20%
Refund Amount
80%
Moderate cancellation fee applies
Cancellation Fee
50%
Refund Amount
50%
High cancellation fee due to proximity to event
Cancellation Fee
75%
Refund Amount
25%
No refund available for late cancellations
Cancellation Fee
100%
Refund Amount
0%
Understanding how cancellation fees are calculated
Refunds are processed within 14-21 business days from cancellation approval
14-21 business days + 5-7 days
14-21 business days + 7-10 days
14-21 business days + 3-5 days
Email cancellation to b2b@explera.co.th
We review and approve within 2-3 business days
Refund processed within 14-21 business days
Funds returned to original payment method
Contact our team to process your cancellation request. All cancellations must be submitted in writing via email.
Starting from $6,999 per person • Dec 10-14, 2026 • Avani Pattaya Resort